To actively foster and support organisations to provide culturally appropriate services for the CALD population regardless of geographic location or diversity of needs.

To foster a collaborative approach to member organisations to provide culturally appropriate services

Facilitate access to specialised services for member organisations to support CALD clients, e.g. translating and interpretation, financial/reporting services.

To promote and support members to establish and deliver culturally appropriate services

Build capacity of the CALD service sector to be resilient and sustainable

To advocate for improved quality, accountability and accessibility for delivery of services to the CALD community

To work in partnership with other key agencies to avoid duplication of CALD services and promote efficient use of available resources